Elysian Holidays - Coaching Case Study

Elysian Holidays is a world-wide villa accommodation specialist holiday company, renting villas on the Greek Islands, in Spain, Mallorca, Menorca, Portugal, Italy, Cyprus, France, Morocco, Cost Rica, Tobago, Caribbean, Mexico, Cuba and Thailand; where all the properties are hand picked and most are visited by either Maxine Harrison (owner of Elysian Holidays) or another member of staff.

When Barbara Dalpra, qualified Master Coach with The Nyasa Partnership Limited and Accredited Fellow Coach (ECI), accredited through the European Coaching Institute started working with Maxine as her coach, the business was facing a number of challenges.

These challenges were triggered by a number of events, for example the impact of 9/11 where people didn't travel as frequently or as far in the months immediately afterwards; and the exchange rate fluctuations of both the €uro and the US$.

To achieve this each goal was broken down into manageable chunks and as such into smaller goals.  During the coaching sessions, each smaller goal was addressed and a number of steps discussed and actions agreed.  As each small goal is achieved the longer-term goals defined initially, start coming closer.

Maxine defined the benefits of coaching as the support that assists in providing clarity, boosts her confidence, and enhances her ability to priortise.  She says that as coaching gives her the opportunity to discuss all areas of her business and personal life with someone who is non-judgemental, the role of business no manager no longer leaves her feeling alone, especially when it comes to making decisions.  She added that one loses any fear of the future.